Support & Contact

Contact our Support Centre and find support for:

  • Intermittent Internet connection
  • Loss of Internet Connection
  • Email Status, inquiries or mailbox setup
  • Connection Speed
  • Internet Usage Graphs
  • Plan upgrades
  • Link problem - Call 0754222251
  • Link problem - Call 0754222xxx

Opening hours are Monday to Friday, 9am to 5pm for Enquiries but we're here 24 hours for Faults and Technical Issues.

Support email address – tech(at)ikenya.com

    Our Head Office

  • Pwani telecomms Limited - PTL
  • Jomo Kenyatta road, Next to Makupa Police station
  • Mombas-kenya 80100
  • Email: sales@ikenya.com

    Our Town Office

  • iKenya-PTL
  • Jomo kenyatta road, Next to Makupa Police Station
  • Mombas-Kenya 80100
  • Email: tech(at)ikenya.com

Do you need help to choose which product or service is best for your business? If you need help or our advice about your services, our experienced team of PTL experts are here to help you every step of the way. Sales Support Information

Do you need help to choose which product or service is best for your business? If you need help or our advice about your services, our experienced team of PTL experts are here to help you every step of the way.

Sales

+254 (0)725777077, 0754222003, 2491954/61

Opening hours are Monday to Friday, 9am to 5pm, or if it's more convenient Request a callback

Email Us: sales(at)ikenya.com